Frequently asked questions

Can I claim on private health?

Some private health insurance extras plans provide a rebate on psychology sessions - please check with your insurer. Please note that you cannot claim a Medicare rebate and a private health rebate for the same session. I am happy to send you a receipt for you to claim.

Do you accept NDIS clients?

I am able to provide therapy to self-managed and plan-managed NDIS participants at the set NDIS rate for psychology ($222.99 per session). I will ask you to complete a service agreement after the first session.

Can I contact you between sessions?

I am able to be contacted between sessions via email or text message for brief administrative matters. However, to sustain my capacity as a solo psychologist and fellow human, and to protect the therapeutic relationship, I have careful boundaries around this contact.

Please be aware that I do not check work email or work phone on weekends or outside of my clinic hours, so I might not get back to you right away.

If you send me longer emails to update me on matters, I will read these prior to your next appointment time but will either send a brief response or discuss the matters in session. Keep in mind that email is not secure so it is not recommended for conveying sensitive information.

I do not provide psychological support via email, phone or other means between sessions, for several reasons. Written communication is prone to misinterpretation, and I cannot assess the mental state of the writer or the full context adequately to give appropriate psychological support. As well, a great deal of time would be needed to read, reflect and respond sensitively.